Privacy Policy

NINGBO LECOVITA ELECTRONIC TECHNOLOGY CO.,LTD is committed to protecting your privacy and maintaining the security of any personal information (personal data) received from you.

The purpose of this policy is to explain to you what personal data we collect, how we may use it, your rights over it, how we keep it secure, how we report on it, and how to complain about our use of it.

You should read this Privacy Policy in conjunction with our Terms and Conditions.

Your rights under the GDPR include:

  • Right to access – you are entitled to a copy of your personal data, free of charge
  • Right to restrict processing – under certain circumstances you can request the restriction of use
  • Right to rectification – you can have inaccurate personal data corrected
  • Right to erasure – you can have your personal data erased
  • Right to data portability – you can have your personal data transferred to another organisation
  • Right to object – you can object to our use of your personal data
  • Rights in relation to automated decision making and profiling – you have rights in relation to solely automated decision making and profiling.

When do we collect your personal data?

We only collect your personal data when you give it to us. Examples include:

  • When you contact us by telephone or email
  • When you create an account with us
  • When you place an order with us
  • When you sign up for our newsletter
  • When you enter a competition
  • When you complete a survey
  • When you give us your details at an exhibition

What sort of personal data do we collect?

We only collect the personal data that is necessary to carry out our business. Examples include:

  • Your name, address, telephone number, and email address
  • Your payment card details (although we do not keep them)
  • Your contact with us, for example, a note of a call, or an email
  • Your social media username, if you interact with us through those channels
  • Information you provide in a survey

How and why we use your personal data

We will only use your personal data with your consent, or when the law allows us to.

We will use your personal data for the following:

  • To process your order, including delivery, and returns
  • To respond to your queries
  • To help us to improve our products and services
  • To manage any account you hold with us
  • With your consent, to contact you about new products, services and offers
  • To protect our business and you from fraud
  • To comply with our legal and regulatory obligations

Sharing your personal data with others

We may sometimes share your personal data with trusted third parties. Examples include:

  • Delivery couriers
  • IT companies who support our website and business systems
  • Direct marketing companies who help us manage our electronic communications with you
  • Google/Facebook to show you products that might interest you while you’re browsing the internet. This is based on either your marketing consent.

How we protect your personal data

We know how important data security is to all our customers. We will take all appropriate steps to protect your data.

We secure access to all transactional areas of our websites and apps using ‘https’ technology.

Access to your personal data is password-protected, and sensitive data such as payment card information is secured by SSL encryption.

We do not store your payment card details.

How long will we keep your personal data?

We will only keep your personal data for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

How to stop marketing messages from us

You can click the ‘unsubscribe’ link in any email communication that we send you. We will then stop any further emails from that particular list.

Or write to us at:

Data Protection Officer
NINGBO LECOVITA ELECTRONIC TECHNOLOGY CO.,LTD
Room 1503, No.59, Building 18,

Beichengchunse, Jiangbei District,

Ningbo City, Zhejiang Province

How to complain about our use of your data

If you wish to complain about our use of your data, please contact our Data Protection Officer, using the contact details above.

You also have the right to complain to the Information Commissioner’s Office.

This policy was last updated in Sep 2025.